This Privacy Policy explains what personal information 1xbit collects when you use the platform, how it is used, how it is protected and what rights you have over your own data. We keep this straightforward so you actually know what is happening with your information.
Your privacy matters to us. This policy applies to all users of 1xbit.cx, the 1xbit Android app and any other platform features you access. By using 1xbit, you confirm that you have read and understood this Privacy Policy. If you have questions at any point, contact support before continuing to use the platform.
This Privacy Policy covers the personal information that 1xbit collects and processes in connection with your use of the platform at 1xbit.cx, including the website, the Android APK, the sports betting section, the game lobby, live casino, fish games and all related features. It applies to all registered account holders as well as visitors who browse the platform without an account.
When we say "personal data" or "personal information" in this policy, we mean any information that can be used to identify you directly or indirectly — your name, email address, phone number, payment details, device information and browsing behaviour on the platform all fall within this definition.
This policy is intended to be clear and easy to understand. We are not trying to bury anything in legal language. If something is unclear, the right thing to do is contact us and ask before providing your information, not after.
Scope note: This policy covers only data processed by 1xbit. It does not cover the privacy practices of third-party payment providers such as JazzCash or Easypaisa, or game studios whose titles appear in our lobby. Those providers operate under their own privacy policies.
We collect different types of information depending on how you interact with the platform. The main categories are:
When you create a 1xbit account, you provide information including your full name, date of birth, email address and phone number. This information is required to create and manage your account and to verify that you meet the 18+ age requirement for using the platform.
Before your first withdrawal — and in some cases before certain deposit thresholds are reached — we may request identity verification documents. This can include a copy of a CNIC (Computerised National Identity Card) or other government-issued photo ID, and in some cases a proof of address document. These documents are used solely for identity verification and fraud prevention purposes.
We record all deposit and withdrawal transactions linked to your account, including the PKR amounts, the payment method used (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet), transaction timestamps and transaction reference numbers. We do not store full card numbers or mobile wallet PINs — payment processing is handled by the payment provider directly.
We maintain a full record of all bets placed on sports markets including Cricket, PSL, T20 and Football, as well as all casino game rounds, fish game sessions and crash game rounds. This record is used to settle bets, process winnings, resolve disputes and calculate bonus wagering progress.
When you access 1xbit through a browser or the Android app, we automatically collect technical information including your IP address, device type, operating system, browser type and version, screen resolution and the pages or sections of the platform you visit. This data helps us improve performance and detect suspicious access patterns.
If you contact support via live chat or email, we store a record of that conversation. This allows us to follow up on unresolved issues and maintain a history of your interactions with the support team.
| Data Category | Examples | When Collected |
|---|---|---|
| Account Data | Name, email, date of birth, phone number | At registration |
| Verification Documents | CNIC copy, proof of address | Before first withdrawal |
| Payment Data | PKR transaction records, payment method used | Each deposit or withdrawal |
| Gaming Activity | Bets placed, game rounds, winnings, losses | Continuously during play |
| Device & Technical Data | IP address, device type, browser, OS | Each platform visit |
| Communication Records | Live chat transcripts, email threads | When you contact support |
We only use your personal data for legitimate purposes directly related to operating the 1xbit platform and providing you with a safe, functional gaming experience. The specific purposes are:
We do not use your data for: Selling to third-party advertisers, building profiles for external marketing networks, or sharing with any parties not directly involved in operating the platform and processing your transactions.
All financial transactions on 1xbit are conducted in Pakistani Rupees (PKR). When you make a deposit using JazzCash, Easypaisa, Raast, a bank transfer, a debit or credit card, or another supported mobile wallet, the actual payment is processed by the relevant payment provider — not by 1xbit directly.
What 1xbit records on our end is the transaction outcome: the PKR amount, the payment method category, the timestamp and the internal reference number. We do not store your full card number, your mobile wallet PIN, your JazzCash or Easypaisa account password or any other sensitive payment credentials.
Payment data is used exclusively to:
Third-party payment note: Once you are redirected to JazzCash, Easypaisa or any other payment gateway to complete a transaction, you are operating within that provider's environment. 1xbit has no visibility into or control over how those providers handle your data within their own systems.
1xbit uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use the site. A cookie is a small text file placed on your device when you visit a website. We use three main types:
These are required for the platform to function. They handle your login session, keep you authenticated while you navigate between sections, and ensure your account settings and preferences are maintained during a session. Without these cookies, the platform cannot operate properly and they cannot be disabled.
These cookies collect anonymised data about how visitors use the platform — which pages are visited most, how long sessions last, where users drop off and which features are used most frequently. This information is used in aggregate to improve the platform. Individual users are not identified through this data.
These remember your preferences such as your preferred language, display settings and any customisations you have made to your account view. They make your experience more convenient but are not strictly required for the platform to work.
You can manage cookie settings through your browser's built-in controls. Disabling all cookies may affect the functionality of the platform, particularly login and session management. The 1xbit Android app uses equivalent local storage mechanisms to maintain session and preference data.
1xbit does not sell your personal data to any third party. We do not share your information with advertisers, data brokers or marketing networks. The only circumstances under which your data may be shared with external parties are the following:
To process your PKR deposits and withdrawals, we pass the minimum necessary information to the relevant payment provider — your registered name and the transaction amount. Payment providers operate under their own privacy policies and data protection obligations.
Casino games, fish games and live casino tables in the 1xbit lobby are powered by third-party game studios. These providers receive a session token and basic account information needed to run the game session. They do not receive your full account details, payment history or personal documents.
We may use third-party fraud detection tools that process technical data such as IP addresses and device fingerprints to identify suspicious activity. These tools operate under strict data processing agreements with 1xbit.
If we are required by a valid legal process to disclose information — for example, in response to a court order — we will comply with that requirement. We will not voluntarily disclose user data to any government body without a valid legal basis to do so.
Summary: Your data goes to payment processors when you transact, to game studios when you play, to fraud tools for security, and potentially to legal authorities only when legally compelled. That is the full list. No advertising, no data sales, no third-party marketing.
We retain your personal data for as long as your account is active and for a reasonable period after account closure, to fulfil our legal and operational obligations. The general retention principles we follow are:
When data is no longer needed and the retention period has passed, it is deleted or anonymised in a way that means it can no longer be linked back to you as an individual.
We take data security seriously and apply technical and procedural measures to protect your personal information from unauthorised access, disclosure or misuse. The measures we have in place include:
No online platform can guarantee 100% security against all possible threats, and we do not make that claim. What we can say is that we follow industry-standard security practices and continually review and update those practices as threats evolve.
Your role in security: Use a strong, unique password for your 1xbit account. Do not share your login credentials with anyone. Log out of your account when using a shared or public device. If you suspect unauthorised access, contact support immediately at [email protected].
As a 1xbit account holder, you have specific rights regarding the personal data we hold about you. These rights are:
You can request a copy of the personal data we hold about your account. Contact support and we will provide a summary within a reasonable timeframe.
If any of your personal details are incorrect or out of date, you have the right to request that we correct them. Some changes require re-verification.
You can request deletion of your account and associated data. Note that transaction records and verification documents may be retained for legal and compliance reasons even after deletion.
In certain circumstances you may request that we limit how we use your data while a query or complaint is being resolved.
You can request your account data in a structured, commonly used format so that you can take it elsewhere if you choose to do so.
You can object to certain uses of your data, particularly where processing is based on legitimate interests rather than a strict legal or contractual obligation.
To exercise any of these rights, contact the 1xbit support team at [email protected]. We will acknowledge your request and respond within a reasonable period. Some requests may require identity verification before we can action them, to ensure we are dealing with the genuine account holder.
1xbit is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. During the registration process, all users must confirm their age and are subject to identity verification that includes date of birth checks.
If we become aware that an account has been created by or for a person under 18, we will immediately suspend that account, void any transactions associated with it and delete the personal data collected, subject to any legal retention obligations.
Parents and guardians who share devices with minors should ensure that 1xbit is not accessible to those minors — use strong passwords, log out after every session and consider device-level parental control settings where available. The Responsible Gaming page contains more detail on this topic.
We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will be changed to reflect the new version. For material changes that affect how your data is used in a significant way, we will make reasonable efforts to notify active account holders via email or an in-platform notification.
Your continued use of 1xbit after a privacy policy update has been published constitutes acceptance of the revised policy. We recommend reviewing this page periodically, particularly if you are making a new deposit or providing updated personal information.
If you disagree with a change in the privacy policy, you should stop using the platform and contact support to discuss closing your account and requesting deletion of your personal data where applicable.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please reach out to the 1xbit support team:
When submitting a data access or deletion request by email, please include your registered email address and a brief description of your request so we can locate your account and respond efficiently. We may need to verify your identity before processing the request.
Response times: Privacy-related email queries are typically handled within 5 business days. More complex requests such as full data exports or deletion confirmations may take up to 15 business days depending on the volume of data involved.
Every page of 1xbit.cx and the Android app uses SSL/TLS encryption. Your login details, PKR transaction data and personal information travel encrypted between your device and our servers at all times.
We do not sell your personal information to advertisers, data brokers or any third party. Your name, email, phone number and transaction history stay with 1xbit and the partners directly needed to run the platform.
JazzCash, Easypaisa, Raast and card transactions are processed directly by those providers. 1xbit never stores your full card number, mobile wallet PIN or banking credentials — only the transaction outcome is recorded on our side.
Only staff members with a legitimate operational need can access account information. Verification documents are stored in a separate, access-restricted environment away from day-to-day platform data.
You can request access to your data, ask for corrections, request deletion or restrict processing at any time. Contact support at [email protected] and we will handle your request promptly and transparently.
Your activity data also helps power the responsible gaming tools built into your account — deposit limits, session reminders and self-exclusion all rely on accurate data processing to function correctly and keep you in control.
Register a free account, deposit PKR securely and bet on Cricket, PSL, T20 and more — with full confidence in how your data is handled.