Whether you are just getting started or have been betting with us for a while, this FAQ page covers everything — from account setup and PKR deposits to cricket betting, bonuses, app downloads and responsible gaming. Find your answer below.
What You Can Find in This FAQ
Six major areas covered — all written for Pakistani users.
Questions about creating your 1xBit account, verifying your identity, recovering your password and managing your profile details are all answered here.
Everything about funding your account in PKR — JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards. How long it takes, minimum amounts, and what to do if there is a delay.
How odds work, how to place a bet, what live in-play betting means during a PSL match, accumulator bets, and how winnings are calculated and settled.
How to claim your welcome bonus, what wagering requirements mean, how reload bonuses work, and whether VIP members get different treatment — it is all here.
How to download the 1xBit App on Android and iOS, what to do if the install fails, and how app betting differs from the desktop experience.
Setting personal deposit limits, taking breaks, recognising unhealthy patterns, and the self-exclusion tools available to adults who want more control over their play.
Frequently Asked Questions
Browse by topic or read straight through — everything is kept plain and simple.
Still have a question? If you could not find the answer above, our support team is available around the clock. Log in and use the live chat feature inside your account dashboard for the fastest response.
A lot of betting platforms claim to support Pakistan but then make you jump through hoops to get your money in or out. 1xBit was designed with the Pakistani market in mind from the ground up. That means PKR as the primary currency, payment methods that actually work here — JazzCash, Easypaisa, Raast — and sports coverage that puts cricket and PSL front and centre, not buried under sports nobody in Pakistan follows.
Most issues new users face — a deposit not showing up, not knowing how to claim a bonus, being unsure what live betting means — come down to information gaps, not actual problems. This FAQ page exists to close those gaps before you need to contact support. The questions here come from real user queries and are written to give you a direct, practical answer rather than a runaround.
If your question is not covered above, the quickest route to a resolution is the live support chat available from your account dashboard after you log in. For account-related queries — especially anything involving transactions in PKR — having your payment reference number ready will speed things up considerably.
Make sure the mobile number and email address on your 1xBit account are current. These are used for two-step verification, password resets, and bonus notifications. An outdated number means you could be locked out during a crucial PSL match day — and that is the last thing anyone wants.
The 1xBit App is noticeably smoother than a mobile browser on match days when traffic spikes. Push notifications keep you updated on score changes and odds movements so you can make informed in-play decisions without constantly refreshing a browser tab.
Decimal odds are standard on 1xBit. An odds value of 2.50 on a match means that for every PKR 100 you stake, your total return (stake included) would be PKR 250 — a profit of PKR 150. The higher the odds, the less likely the outcome is considered by the market, but the bigger the potential payout. For live in-play cricket bets, odds shift fast — especially after wickets fall — so keep an eye on the screen.
Bonuses are genuinely valuable but only if you read the terms. The wagering requirement, the minimum odds for qualifying bets, and the expiry date are the three things that catch people out most often. A welcome bonus with a 10x wagering requirement is very manageable; one with 30x on low-odds bets is harder to clear. Always read the terms on the Promotions page before making a deposit specifically for a bonus offer.